Not 100% sure claydon6 but I imagine you lost your telefonica email address when you were zapped. I had the same problem 4 years ago when for some unknown reason they failed to initiate the direct debit and the bill was not paid so they zapped me and I lost my email address, even though I was re-connected within a few days. You should be able to add the gmail pop3 and smtp info into outlook, have a look at the 'how do I' page up there ^
Phil