Aunty Virus 8th March 2010

Andrea via email asks:
Thanks for a great page of useful information. I have recently had my laptop cleaned and it is running far better and quicker than ever, even though it is 5 years old!  I was told to turn off the Windows Automatic Updates but I am a little concerned that this may cause a problem at some stage. Also Avast! Anti virus software was loaded an I was told that it was far better then AVG9.  I would appreciate your thoughts on this.
Aunty Says:
The only time I would recommend turning off the Windows automatic updates Andrea is if you are on a dial-up connection (ye olde phone line type) and then you will need to occasionally perform the updates over an ADSL line, maybe through a WIFI bar or a friends house. Avast! Is a good anti virus program and so is Avira. If I had to choose one it would be AVG purely due to its very usable control panel and scanning speed.

Anna via email asks:
Dear Aunty, you have been a great help to me over the past couple of years and I used to cut out your page and keep. However, we can no longer get RTN in our area (I'm told that it's too far out but yet they pass us to go to La Manga Club!?) I read it online but can't copy and paste, is there a way I could do this and keep your articles please?
Aunty Says:
Hi Anna. I’m not sure how the RTN distribution is worked out, but I’m sure if you email them they will explain the logistics. You should be able to copy & paste the text from the RTN website like you would any text. If you drag your cursor over the text and right click you should see the normal drop down menu with the copy & paste options.

Les via email asks:
Every week I collect RTN, yours is the first page I check, excellent stuff. My problem is that my computer guru recommended CCleaner so I run it regularly and although it does a good job clearing accumulated rubbish, it also wrecks my Google home page settings and I have to laboriously go through the add-ons list to reset them, any solution?
Aunty Says:
You mean there is more than one ‘computer Guru’ on the Costa Blanca Les? Ccleaner will remove all of your browser’s history etc. but you can tick and untick any of these options before you run the scan. Try unticking everything except for ‘temporary internet files’ and ‘cookies’ under Internet Explorer (or Firefox/Chrome etc) as these two are the biggest culprits for slowing a system down. There’s a brilliant user guide under the ‘help and support’ section on www.ccleaner.com.

Linda from La Marina aks:
Hi Aunty, Can you help? My IE keeps on crashing and not responding, I have to use task manager to close it down. I have scanned with AVG, Superantivirus, Spybot, CCleaner and Microsoft essentials. Ccleaner comes up with some problems but I can’t remove them. The main problems are: Adware Hotbar and the Zango search assistant, how do I remove them?
Aunty Says:
I’m very surprised Spybot didn’t get rid of these two. Have you updated Spybot with the new definitions? Maybe try running Spybot in Safe Mode and see if that does the trick. Let me know how you get on.