Al via email asks:
Hi Aunty. I have disconnected and moved my pc 2 or 3 times recently and had no problems with it working again. This time however the monitor keeps shutting down & the tower makes a beeping noise. I know it's not major as I have come across it before but can't remember. Can you help please?
Aunty Says:
Quite a common problem Al, and normally this is caused by something inside becoming dislodged. The beeping noise is a sure sign there is a hardware problem, and although this is not a major issue for an engineer, I wouldn't recommend taking the thing apart unless you know your way around the insides of a PC.

Ken via email asks:
Hi there Aunty. On a small number of occasions people say they have sent me emails which I have not received. I have also sent emails that they say were not received. Is this possible? Can some disappear?
Aunty Says:
They don't normally ‘disappear' as such Ken but emails can easily be blocked or dumped at various checkpoints along the way. You should regularly check your spam/junk folder as genuine incoming emails can get flagged as spam simply by having a particular word in them, also perhaps ask the recipient to look in their spam/junk folder for the same reason. Make sure your antivirus and antispyware programs are all up to date and that your system is clean. If you continue to have problems it may be easier to change email address and even move over to another email service such as Google or Yahoo.

Alan from Benidorm says:
I see in this week's issue a problem with translating. Please remind your readers that if they open the Google search page they will find on the right of the search box the words 'language tools'. If they click on this they will get a page that will enable them to translate from any language to any other language they can think of! You can use cut and paste with this. I do enjoy your column and read it via email even when I'm back in London.
Aunty Says:
Thanks Alan. I use the Goole translate regularly and it seems to get better all the time. There is also an audio button where you can hear the translated text which has proved very useful.

Bill via email asks:
Hola Aunty, I have problem when trying to save to my CD drive from excel or word, I get this message: "you do not have access to the folder d:/ see your administrator for access to this folder" Keep up the good work.
Aunty Says:
This hopefully is a simple matter of the CD isn't formatted correctly, I say hopefully because things can get rather messy sorting out Windows file access problems. I would suggest saving the file to your My Documents folder first and then using the right mouse click and ‘send to' option and see what happened. I'm not a great fan of using Windows to write data to CDs as you have very little control over what's going on. Maybe try CD Burner XP from these people http://www.cdburnerxp.se which I've used regularly in the past.