-
Sam via email asks:Hi Aunty. I am using Internet Explorer and have been using the ITV TV guide for a long time but last week I started to have a problem. Once into the TV guide, if you hover over a program it invites you to 'click for more information' bu...
-
Nick via email asks:Hello Aunty.
Since my second hand laptop takes a ridiculously long time to start up and I tend to leave it on 'standby' when not in use, regularly when I prod it awake, although the flashing 'disc' indicator seems to show it is doing ...
-
Ken via email asks:Hi Aunty, I accidentally deleted Creative Media Source from my computer so I went to Google search and clicked the first link www.drivers.softpedia.com. However Avira antivirus immediately came up on the screen saying “MALWARE and sca...
-
Stuart via the letters page asks: On Tue 17th I was contacted at home by a Windows Engineer(?) who said my computer had been sending out many error messages. They said they were calling from Microsoft based in Madrid and asked me to go through various che...
-
Ray via email asks: Hi Aunty. I always read your column and hope you may offer your advice in respect of the problem I am having. Sometimes when I switch off the computer at night, instead of going straight off it says on the screen "do not switch o...
-
Robert via email asks:Hi Aunty. My laptop keeps bringing up items in Spanish which I cannot read, items that were once in English. Have I pressed a button or done something silly? I cannot get rid of it and I’ve tried everything that I can think of (whi...
-
Victor via email asks:
Hi Aunty, I'm not sure whether you have covered this before. The problem I am having is my laptop (running XP) has a habit of crashing and then displaying the infamous 'blue screen'. When this happens, it restarts itself and crashe...
-
Dave via email asks:Hi Aunty, I read your article every week with interest and have found some answers very helpful. My problem is that when I’m surfing the web, and I find a page that might be interesting to a friend, when I go to ‘send the page by e...
-
Tony via email asks: Hi Aunty. I took your advice about changing to another browser to see if my problem disappeared so I installed Firefox and lo and behold I can now write comment on Facebook without missing letters! I then went back to using Internet E...
-
Barry via email asks:Hi Aunty, I always look forward to your column and the useful advice you give. I have a problem that I hope you can help with. I recently fitted my neighbours PC with a Bluetooth dongle to enable her to transfer pictures from her phon...
-
Norman from La Marina asks:OUR LEXMARK Z53 printer is now a discontinued model and worked okay with our old PC and Word 2010, and we had no problems installing it with the Lexmark CD provided. Now we have updated to a modern HP Pavilion laptop with ...
-
Margaret via email asks:Hi Aunty. When I go onto the Marks and Spencer website and try to put things in my shopping basket nothing happens! It just says my basket is empty also when I try to go to the next page of items it just fades and will not move on....
-
Ray via email asks:Hi Aunty, I have a problem that in the past three days Yahoo has taken over as my default search engine, even though in Google it's clicked as default search engine in Chrome. I erased Yahoo elsewhere on my PC but it has still somehow t...
-
Terence via email asks:Dear Aunty. Great column keep it going! I have 2 computers both running Windows XP with Firefox 3 and both have Google toolbar. The bookmarks button on the Google toolbar no longer works on either of my 2 computers. When I select th...
-
Dave via email asks:Dear Aunty. I have made a mistake with my email address and I have been trying to delete it, how do I do this? I have tried various ways but no luck.Aunty Says:I’m not sure whether you mean to delete an unwanted email account or whet...
-
Paul via email asks:Hello Aunty. Firstly may I say that I find your column very interesting and helpful. I have the following security, AVG 2011 (free edition), SuperAntiSpyware and Malwarebytes installed on my laptop but seem to have had problems with pr...
-
Hugh via email asks:Dear Aunty. I am using Windows XP and Hotmail for emails and recently I have had a problem attaching photos. When I used to click on attachments, a drop down list asked whether I wanted to attach photos or documents. This no longer hap...
-
Meri from Torrevieja asks:Hi Aunty. I don't like the layout for the letter template in Windows Office 7. The layout I had in XP didn't give a margin at the top or bottom, even though when printed they were there on the paper. How do I get the layout of Of...
-
Tom via email asks: I wonder if you can help me? I have a fairly old desktop computer which has just failed on me, it completely locked up and despite pressing everything I could find, nothing happened. Eventually I got a message on the screen “boot fai...
-
Shirley via email asks:Dear Aunty, I have noticed that something called ‘Rapport’ seems to be using up a lot of space on my computer when I look in task manager. I think this is a security program that I was advised to install by my UK bank a while ag...