Pam via email asks:
Hi Aunty. When I start my Acer tower computer it runs something called Check Disk that scans for errors on my C: disk drive. It finds faults and fixes them and then Windows starts and everything is normal. I get the option to cancel (I get 20 seconds I think) but how do I stop Check Disk from running every time this as it can take 20 minutes before I can use my computer and is this something I should be concerned about?
Hello Pam. As the Check Disk service is running every time you start your computer I suspect you may have a faulty hard disk. I would strongly recommend making a copy of all of your valuable documents and pictures and look at getting a new hard disk fitted. I will email you a rough idea of what you should expect to pay and a contact number for an engineer.
Elaine via email asks:
Hello Aunty. Following your advice I have downloaded the Malwarebytes free program but when it had finished installing it was in Spanish instead of English. How do I change it, or will I have to re-download it from an English source? I am always nervous that I could press the wrong keys.
Hi Elaine. You can normally change the languages of most apps via a tools or option page which i can be found from a menu along the top, or quite often these days, a spanner or cog shaped icon. After starting Malwarebytes click on the “Configuracion” cog icon followed by “Configuracion General” in the left hand list and you will see a drop down list titled ‘idioma’ which is where the language can be changed. Some programs/apps (such as Skype) have the change language options under ‘herramientas” or “opcoines.
Eli via email asks:
Hello Aunty. I am more frequently been told by friends and family that they have sent me emails which I have either not received and/or returned to them with various delivery error messages. I have also sent emails that they say were not received. Is this possible? Can emails disappear?
They can’t simply ‘disappear’ Eli but emails can certainly be blocked or dumped at various firewalls, checkpoints or “hops” along the way. I notice you are still using a Spanish @telefonica.net email address which was a notoriously poor service so maybe change over to a reputable email service such as Google’s Gmail or Yahoo. You should also regularly check your spam/junk folder as genuine incoming emails sometimes get incorrectly labelled as spam. Make sure your antivirus and antispyware programs are all up to date and keep your system clean.
Well that’s it for another week, email me your questions to email@example.com and I will see what I can do.