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Frank via email asks:
Hi Aunty. An annoying problem has appeared on my monitor screen, which is a Packard Bell, approximately 2 years old.  A panel shows at random times, and is independent of any control that I have tried.  The info on the panel ranges from a menu consisting of various items, (e.g. brightness, contrast etc) and usually ends with a configuration adjustment which takes it upon itself to alter my settings. I have not done anything on my computer, (Windows 7 tower) which would cause this annoying screen to appear, and the cursor hides behind this panel, so I cannot delete it. Your valuable advice would be very welcome so many thanks in advance. (P.S.  As I write, the panel has again appeared, but on this occasion, the language has changed from English to what I think is Polish----Help!!!)
Aunty Says:
Hi Frank. I had to read this a few times to get a feel of what could be causing something like this and the only thing I can come up with is a faulty mouse button or keyboard. All of the popups you have reported would be triggered and accessible via a right click of the mouse or a few taps on your keyboard. This will be difficult to test unless you have another mouse or keyboard, but maybe trying them in a different USB port may resolve this. As with any strange Windows problems you should do a scan with Malwarebytes and your favorite antivirus program. Let me know how you get on.

David via email asks:
Hello Aunry, I wonder if you can help please. I use Firefox (latest version) on Windows 10 (latest updates) and until recently, if I made a spelling mistake in either Hotmail or Gmail, the error was marked either in red or underscored (I can't remember which). About three weeks ago this just stopped and I am sure that I didn't make any changes that might have caused it. I looked in Firefox options and the checkbox to highlight errors is ticked and the language is set to English. I've tried Firefox help which wasn't any help! Spellcheck in Office Word works as normal. I don't know where to turn now as my fingers are slightly bigger than the keys on the keyboard and I do make the occassionall (sic) mistake. Do you have any suggestions please?
Aunty Says:
Hello David. This could be a problem with the built in Firefox dictionary installation so go to addons.mozilla.org/firefox/language-tools and Install the English dictionary. If this doesn’t sort things out then maybe install another spellchecker add-on. Go to addons.mozilla.org and type SPELL into the search box and you should get the option to download and install one. 

Geoff via email asks:
Dear Aunty, In your last article you mention "free Malwarebytes". I was advised to install the same and had a free period. When this expired I had to pay €39.99 to continue. Have I paid for something which is free?
Aunty Says:
Hi Geoff. You can have Malwarebytes for free but it is a slightly cut-down version and you will need to manually check your system rather than having the paid version do this automatically. I don’t think €39 is too much for such a great app and I would certainly pay for it if I wasn’t such a penny pincher.

Email your questions to auntyvirus@costablancapeople.com and I will see you all next week



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