Jason via email asks:
I have recently acquired a fairly new laptop with Windows10 and before that I had Windows XP on an old Acer Tower PC. If I ever ran into a minor problem on my old Tower system I could easily restore my computer to a previous time before the problem occurred by using System Restore. I have experienced a number of problems with Windows 10 and my HP printer but I cannot for the life of me find the old fashion system restore program. Can I still do this in Windows10 and, if so, how?
Hi Jason. You can still use the old style System Restore but Microsoft have made it a little more difficult to find than it was in Windows XP. The easiest way to find it is to click the Windows/Start icon (looks like a flag) and type SYSTEM RESTORE which should bring up the System Restore control panel. You may first need to switch on System Restore by creating a restore point.
Jim via email asks:
Hi Aunty, somehow I have deleted all my WhatsApp history conversation with my wife! I have tried unsuccessfully to get them back but is this something you can
help me with? I have an iPhone 7Plus.
Hello Jim. WhatsApp automatically does a backup at around 3AM everyday which it may restore if you uninstall and reinstall the WhatsApp app, but you will only know by trying. If you want to keep a more controlled backup you can tell WhatsApp to backup to Google One Drive from the “settings” and “chats” menu via the three small dots top right.
Elizabeth from Rojales asks:
Hi Aunty. For some reason my Google translator has stopped working. When I copy some Spanish text from a document into the Google Translator app on my desktop, it just sits there showing a spinning symbol but nothing happens. I am using Windows 10 and I use Google Chrome to access the Internet. Any ideas?
Hello Elizabeth. I have always accessed the Google Translator via the official Google website www.translate.google.com which seems to work 100% of the time. Because you are using Google’s Chrome as your browser you can also easily add the translator extension as a permanent fixture (which you can get from the Chrome Web Store) which will allow you to easily and quickly translate a whole webpage using the right mouse button.
Pam via email asks:
Hello Aunty, I have a Windows 10 laptop and I am recently getting a message that my trial version of McAfee will expire soon. I don’t remember signing up for a trial but should I go ahead with this or just ignore it, what are my alternatives?
I wouldn’t bother Pam. The free trial from McAfee was probably pre-installed on your laptop or sneaked on when you did an Adobe Reader install. Windows 10 comes with Windows Defender built in, which coupled with the free Malwarebytes, should give you adequate protection. No amount of security programs will guarantee you 100% protection but as long as you use a bit of common sense and you’re careful as to what websites & links you are accessing you should be fine.
Email me your questions to firstname.lastname@example.org and I will see you all next week