Dave from La Mata asks:
Hi Aunty, I have just had the sprogs out for a visit and was told I was “not backing up properly”. I scan with Malawarebytes, Superantispyware and Avast weekly all at the same time. I've done it this way for 7 years and never had a problem. Is this just luck or are my Know-it-All sprogs correct?
Hi Dave. With those 3 programs you most certainly have enough security coverage going on, but scanning with Malwarebytes, Superantivirus and Avast has nothing to do with “backing up” your computer! A simple form of backup would be making a copy of your valuable personal files, such as photos & documents, onto a USB stick (or USB hard drive if you have a lot) just incase something should happen to your computer. As a side note Dave I would strongly recommend not running your 3 different scans at the same time as most of these apps like/need exclusive access to your Windows system files so they can thoroughly check for any unwanted visitors.
Anna via email asks:
Hello Aunty My trusty old Dell Inspiron 1545 laptop has recently started showing a flashing orange light above the keyboard (which I believe is the battery symbol) and I keep getting very annoying messages that the battery needs to be replaced. The laptop works fine but will only turn on if it’s plugged into the mains so I am guessing the battery is kaput. I have never used the laptop on battery power as it has been on my desk and connected to the wall socket since I unpacked it so how could the battery have worn out? I have been told different stories by two different shops that I must leave the battery in or the laptop won’t work and also that I could damage the laptop if I continue to use it on a faulty battery. I was quoted nearly €100 to have one fitted which is out of my budget and although I love the Dell it must be getting on for 6 years old. Am I safe carrying on as I have been (if I can put up with the error messages) Thanks for all your help.
Hello Anna. On Dell laptops a flashing orange light normally indicates a duff battery but no harm will come from continuing as you are. If you’re only ever using it on mains power then you could pop the battery out which will get rid of the error message. Flip the laptop over and you should see a spring loaded catch plus maybe a lock catch that you simply slide and lift the battery out. Because of how you are using your laptop, plus its age, I personally would take it to a proper battery recycling bin and I wouldn’t bother replacing it. However a battery for your laptop is around €25 from www.portatilbateria.es and fitting one takes around 15 seconds so if you do decide to replace it don’t get tricked.
Well that’s all for this week folks, do email me your problems to firstname.lastname@example.org and I will see what I can do.